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Privacy Policy

Thank you for choosing Upgrade BDC. Your privacy is important to us. This Privacy Policy outlines how Upgrade BDC collects, uses, and protects your personal information when you use our services.

1. Information We Collect

  • Personal Information: When you use Upgrade BDC, we may collect personal information such as your name, email address, phone number, and other contact details.
  • Usage Information: We collect information about how you use our services, including your interactions with our website, application, and communications.
  • Payment Information: If you make payments for our services, we collect payment information such as credit card details or other payment details.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences.

2. How We Use Your Information

  • Provide and Improve Services: We use your information to provide and improve our services, personalize your experience, and respond to your inquiries and requests.
  • Communications: We may use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.
  • Payment Processing: We use your payment information to process payments for our services.
  • Analytics: We analyze usage data to understand how our services are used and to improve user experience.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services.
  • Legal Compliance: We may disclose your information when required by law or in response to valid legal requests.
  • Business Transfers: If Upgrade BDC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties with your consent.

4. Data Security

   Upgrade BDC takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Choices

  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.
  • Cookies: You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact your experience on our website.

6. Children’s Privacy

Upgrade BDC does not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will let you know of any changes by posting the new Privacy Policy on this page.

8. Text message communications

We send you text messages about our services. You may be charged for these messages and how often you receive them can vary. Mobile Carriers are not responsible if messages are delayed or not delivered. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in-data consent this information will not be shared with any third parties.

9. Opt-out of text message communications

You can stop getting text messages at any time by replying to any message with “STOP or by contacting us at sales@upgradebdc.com. This will stop messages from that phone number. You might still get service-related texts or other non-marketing messages from different phone numbers managed by Upgrade BDC but you can opt out of those the same way.

10. Opt-out of marketing communications

You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email or by contacting us at
sales@upgradebdc.com. You may continue to receive service-related and other non-marketing emails but you can opt out of those the same way.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us at [email or phone number].

By using Upgrade BDC, you agree to the terms of this Privacy Policy.

SMS Terms of Service:

Last Updated: July 2026

At UPGRADE BDC LLC, we use SMS messaging to communicate with current and prospective clients regarding our Business Development Center (BDC) services for automotive dealerships.

Types of SMS Messages:

By providing your mobile phone number and opting in, you consent to receive SMS messages from UPGRADE BDC LLC. These messages may include:

  • Appointment confirmations and reminders
  • Meeting scheduling and rescheduling
  • Responses to your inquiries
  • Lead follow-ups
  • Service updates and account notifications
  • Promotional offers and announcements related to our services

SMS Consent:

By opting in to receive SMS messages from UPGRADE BDC LLC, you agree to receive conversational, informational, and promotional text messages from us. Consent to receive SMS messages is not a condition of purchasing any products or services.

Opt-Out:

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you opt in again.

Help:

If you need assistance, reply HELP to any SMS message or contact us through our website.

Message Frequency:

Message frequency may vary depending on your interactions with UPGRADE BDC LLC, including appointment scheduling, customer support, and service updates.

Message & Data Rates:

Message and data rates may apply according to your mobile carrier’s plan.

Privacy:

Your privacy is important to us. Your personal information, including your mobile phone number, will only be used to provide the services you have requested.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For more information, please review our Privacy Policy.

Contact Us:

UPGRADE BDC LLC

Website: https://upgradebdc.com

Email: support@upgradebdc.com

Phone: +1 (720) 604-9570

SMS Disclosure:

By providing your phone number, you consent to receive conversational, informational, and promotional SMS messages from UPGRADE BDC LLC. Reply STOP to opt out at any time. Reply HELP for assistance. Message and data rates may apply. Messaging frequency may vary. Please review our Privacy Policy and these SMS Terms of Service for additional information.